Insights
Thinking clearly about operational intelligence.
Perspectives on where AI actually creates value in mid-market businesses — and where it doesn't.
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Strategy
The 88% Problem: Why Most AI Initiatives Die
The stat is staggering but real: 88% of AI pilots never reach production. Not because the technology doesn't work — but because companies start with tools instead of architecture.
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Stop Hiring AI Agencies
The AI agency model is broken. Most agencies sell template-based solutions built on a single platform, applied to every client regardless of their actual operations.
Read articleOperations
The Six Patterns Hiding Millions in Your Operation
After years of studying mid-market operations, we see the same six patterns emerge again and again. Each one represents trapped value — revenue that should be flowing but isn't.
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